1- Browse the web-site and choose the flat that meets your requirements.
2- Send your reservation or a simple inquiry.
3- In MAX. 48 Hours we’ll send you an e-mail to confirm your reservation.
4- Send us a payment on account for a 20% of total cost within two days to confirm your booking. For the payment send us the essential data of your credit card (card type, number, expiration date, birthday and holder’s address) on a signed document via fax (fax number +39 055.4640067). It’s possible to use other payment ways to agree upon with us (ex. Bank Transfert).
5- The settlement must be payd when you arrive in your apartment in Florence.
6- Before getting apartment keys, caution money is required for incidental damages to the flat and what’s inside. This money will be given back when you’ll leave the apartment after common inspection.
7- In case of booking cancellation or staying period modification, the request must be sent via fax or e-mail fortyfive (45) days before your arrival, otherwise you’ll loose the payment on account.
8- Delivering of apartment keys is provided from 9.30 AM to 7.00 PM any working day.
For arrivals and leavings on Saturday, Sunday and non-working days and working days between 7 PM and 9 AM, you will get an additional charge of 50 Euro.
9- Leaving is scheduled within 10,00 AM any working day. The flat must be left free and at the same conditions was delivered.
10- If the reserved flat won’t be at disposal owing to circumstances beyond ours control, we’ll take care to provide you another flat with the same features. If you don’t agree this solution, we’ll give back the whole amount of money you paid.
11- Very Important: for Police issure, only the persons quoted in the booking document can live in the flat. In case of change of persons number, without the preventive consent by the flat owner, the location will be immediately terminated and you will loose the deposit-caution money.
12- We offer free for children crib, it is only necessay to book before your arrival.
13- The hosts must behave goodly in accordance with morality and polite manners and avoid to cause troubles with dins, noises, quarrels, high volume sounds and so on.
14- The court of Florence has jurisdiction in any possible dispute.
The leasing implies the acceptance of conditions specified above. Exceptions will be worth only in writing and after acceptance.